Privacy Policy – Dentist for Chickens

At Dentist for Chickens, we are committed to protecting your privacy as both a website visitor and a patient. We respect your confidentiality and manage personal and health information in accordance with:

  • The Privacy Act 1988 (Cth)

  • The Australian Privacy Principles (APPs)

  • Applicable State-based health records legislation

  • Guidelines issued by Australian Health Practitioner Regulation Agency

  • The Australian Dental Association (ADA) Code of Ethics

1. Our Privacy Commitment

We maintain strict standards to ensure your information remains secure, accurate, and handled responsibly. This includes:
  • Using secure systems to store and manage personal and health data
  • Collecting only information necessary for care and administration
  • Maintaining transparency in how data is used
  • Ensuring all communications meet professional and regulatory standards
  • Obtaining informed consent before using any identifiable patient information
  • Allowing access and correction of personal information upon request

2. Information We Collect

We may collect personal information through:
  • Website forms (appointments, enquiries, contact submissions)
  • Patient intake and consent forms
  • Phone, email, or in-clinic interactions
  • Secure third-party booking or payment platforms

Types of Information Collected

  • Personal Identification: Name, date of birth, address, contact details
  • Health Information: Medical history, dental records, treatment notes
  • Financial Information: Billing and payment details (sensitive data handled securely; card details are not stored)
  • Digital Data: Cookies, website usage analytics, and anonymised browsing behaviour

3. Use of Testimonials and Clinical Images

We follow strict advertising and ethical standards. In accordance with AHPRA guidelines:
  • We do not publish testimonials referring to clinical outcomes or treatment success
  • General feedback about service experience may be displayed if it avoids clinical claims
  • Reviews on third-party platforms remain independent and are not reproduced or promoted

Clinical Images (Before and After)

Where clinical imagery is used:
  • Written and informed patient consent is obtained
  • Images are used for educational purposes only
  • No manipulation, filters, or misleading edits are applied
  • Presentation remains balanced and factual
Mandatory disclaimer applied where relevant: “Results may vary between individuals. Any surgical or invasive procedure carries risks. Before proceeding, you should seek a second opinion from an appropriately qualified health practitioner.”

4. Purpose of Collecting Information

We collect and use your information to:
  • Provide dental care and manage appointments
  • Maintain accurate clinical and administrative records
  • Communicate treatment-related updates and reminders
  • Meet legal and regulatory obligations
  • Improve internal processes, training, and service delivery
  • Conduct de-identified data analysis for quality improvement

5. Marketing and Communications

We may send updates about services, oral health information, or promotions only where consent has been provided. You may opt out at any time by contacting our team or using the unsubscribe option provided in communications.

6. Storage and Security

We implement appropriate safeguards to protect your data, including:
  • Encrypted and password-protected systems
  • Secure servers and restricted access protocols
  • Regular system monitoring and updates
  • Secure disposal of records in accordance with Australian law

7. Disclosure of Information

We only disclose personal information where necessary and appropriate:
  • To other healthcare providers involved in your treatment
  • Where required by law, court order, or regulatory authority
  • To protect patient safety or legal rights
  • During business transitions under confidentiality agreements
We do not sell, rent, or trade personal information for marketing purposes.

8. Your Rights

You have the right to:
  • Access your personal and health information
  • Request correction of inaccurate or outdated data
  • Withdraw consent for marketing or image use
  • Lodge a complaint regarding privacy concerns
Complaints can also be directed to the Office of the Australian Information Commissioner (OAIC).

9. Cookies and Website Analytics

Our website uses cookies and analytics tools to enhance user experience and improve performance.
  • Data collected is anonymised and does not identify individuals
  • Tools may include platforms such as Google Analytics or advertising services
  • You may disable cookies through your browser settings

10. External Links

Our website may contain links to third-party websites. Dentist for Chickens is not responsible for the content or privacy practices of external sites. Users are encouraged to review their policies independently.

11. Online Professional Conduct

All website and marketing content complies with AHPRA and ADA advertising standards. We ensure:
  • No misleading or exaggerated claims
  • No guarantees of treatment outcomes
  • Clear, factual, and evidence-based communication

12. Complaints and Breach Handling

If you believe your privacy has been compromised, please contact us immediately. We will investigate all concerns promptly and respond in accordance with legal obligations. If unresolved, complaints may be escalated to the OAIC.

13. Policy Updates

We may update this Privacy Policy to reflect changes in legislation or practice operations. The latest version will always be available on our website with the updated date.

Disclaimer

The information provided on this website is for general educational purposes only and does not replace professional dental advice, diagnosis, or treatment. Always consult a qualified dental practitioner for personalised care. “Any surgical or invasive procedure carries risks. Before proceeding, you should seek a second opinion from an appropriately qualified health practitioner.”

Copyright Notice

All website content is the property of Dentist for Chickens © 2026. Use is limited to personal, non-commercial purposes. Written permission is required for:
  • Republishing or distributing content
  • Commercial use of materials
  • Reproducing content on other platforms

Terms of Website Use

Use of Content

  • Content may change without notice
  • Information is provided for general guidance only
  • Use of the website is at your own discretion

Intellectual Property

  • All materials remain the property of Dentist for Chickens
  • Unauthorised use may result in legal action

Third-Party Content

  • External links are provided for convenience
  • No endorsement or guarantee is implied

Restrictions

  • Unauthorised access, misuse, or interference with systems is prohibited

Governing Law

This policy is governed by the laws of Australia.

EDGEWORTH

02 4953 0016
admin@edgeworthdentalcare.com.au
Unit 2, 747 Main Road, Edgeworth NSW 2285

SWANSEA

02 4971 0144
admin@swanseadentalcare.com.au
Shop 2, 204-206 Pacific Highway, Swansea NSW 2281

RAYMOND TERRACE

02 4983 2177
admin@dentistforchickens.com.au
Lakeside Shopping Village, Shop 5, 80 Benjamin Lee Drive, Raymond Terrace NSW 2324
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